Special Edition

The Sue Henry Show
Friday, May 5th

This week on Special Edition with Sue Henry, coverage of a Luzerne County sexual assault awareness event, a trip to the Luzerne County 911 Center during its open house and an interview with author Ben Bradlee Jr. who is penning a book about Luzerne County's role in the election of President Donald Trump.


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Welcome to a special edition. A weekly look at these issues in the news and the personalities shaping the stories special edition is a production of Entercom communications. The views expressed by guests are not necessarily those of Entercom communications staff. Management or sponsors and now here's your host soon Henry. On today's program. We'll get insight into services afforded victims of sexual assault will learn more about emergency responders in Lucerne county by attending an event at the 911 center and we'll talk to an author who's researching and writing a book. About lose our county's role in the election of Donald Trump April is sexual assault awareness month and to educate the public about what a victim might go through. A presentation called the reality of prosecuting a sexual assault. Was held at King's College in Wilkes-Barre a panel including members of the staff of the victims resource center. A sexual assault nurse examiner and members of the Lucerne county district attorney's office gave an overview of what they do when someone reports and assaults Janet McKay. Executive director of the victims resource senator present the crowd with a scenario that would be discussed during the evening. Tonight's program will give you the viewer an educational. And informative look at the realities of sexual assault through the eyes of the victim. We also have guest speakers from our legal and medical community. Will be speaking on the steps taking. When preparing to prosecute sexual assault case. I'm getting it feel a little bit of a setup and how we're going to proceed tonight I'm first going to read a scenario out which is merely an example of a sexual assault victim that might interact with the professionals here tonight. I would introduce each panel member and they will talk about their role and perspective. In this type RK McCain explained Mary is a nineteen year old college sophomore. Described as they campus party girl her roommate Aaron invites her to an off campus party they meet Bob. A former math tutor marries who tells her to hang out with him Bob walks are back to her dorm. Where he makes sexual advances toward her even though she says now. The next day Mary's room mate takes it to the hospital. After sensing something is wrong panelist nor a big husky is a counselor advocate at the victims resource center. She spoke on behalf of Mary the victim in the scenario the gusty address the audiences potential reservations about Mary's behavior. The night of the assault. It's well I think it's nice scenario I'd like you take a moment and think about what you were thinking well you were hearing this scenario what you're hearing Mary story. Some of you and it's okay because a lot of people in society feel this way you may be asking the questions such as why did she say at the party after her friend left. What I wish you underage drinking. Why is she that body to her dorm room. Why did she kissed bothers you wanna have sex with him weddings to continue to fight club off. It's important to point out that these judgments amid a leading barrier preventing most sexual assault victims from coming forward. These are also the same questions that most victims will be asking themselves. Why I go to party. Why can't I decide to drink that night like that I let god take me home. My deny fight him not more self claimed that victim's face about deciding whether or not report sexual assault is overwhelming for them. Most victims to not come forward because they feel that they are to blame. They yes they should have done something differently and that rate whatnot it happens the questions that many of us may have asking have we heard the scenario being read none of those questions matter. The only question that should be asked is Biden stop and there is that not that is all that matters it is never ever ever victims fall. But gusty explained that those who consider recording a sexual assault. Often have many reservations about following through on making that report believing they are to blame for what happens. Another barrier many victim's face is the lack of supports they may decide. To tell someone and that person may not believe them. Or that person may blame them by asking the same question that Mary's already asked to sell a million times once the victims tells and is not believed to blame by the person they told. That it's almost like they shut down and never speak of that assault again in our scenario Mary told airing. An air believes parents agreed to the emergency room. This is what should happen every single time a victim disclosed as they should be believed and support another barrier that victim's face by coming forward is usually. Most likely. The victims always now there and Turks and by doing so even if they are believed. They come forward the Stanley still want and be quiet about it they don't want that. A fender that perpetrators in any criminal trouble at the apathy perpetrating another barrier victims basis had they tell their story over and over again. Many victims experienced sexual assault has a life threatening event therefore it is extremely difficult for them to talk for them how to talk about it. They are just trying to processing cope with the trauma that just happens. Now they have to relive their victimization by telling their story to many outside systems an answering questions that may make that victim feel like they are being blinked again. Tina beach from Lehigh Valley medical center and he's sold ten. Is a sexual assault nurse examiner she explain her role in gathering evidence any potential criminal case when a victim comes to the hospital what I try to do is. To a bunch of coordination. I need to coordinate with victims resource where we're located it's quite a drive burn victims advocate to get there so usually if I'm not at the facility on the second vote com. They called me I tell them to call victims resource. And then a little bit of information. I'd usually introduce myself to the patient let them know that I'm sorry to meet them under such circumstances. And then I give them. A bunch of information. And let them know that the work I'm going to call the police because. They've been victim of crime and mandatory reporter and must report I tell them a little bit about a sexual assault exam and what it entails it's not like tests there's no. Hard fast. Rule as to how long it takes it takes as long as it takes. I've never had one last under three hours and what a sexual assault exam is along with getting physical evidence clothing. Hair. Swabs of any secretions that could be. You take a lot of information. You listen to what. The victim has to say. People that have been victimized their story is around and around and around and I tell them first off you're gonna tell this story probably ten more times and one year. Think you're sick to death that element. Can Tom time. When I listen to all that information and more people talk the more they remember so for me it's important to keep the victim talking. You said you went here here here it's not necessarily isn't an interrogation. As I'm writing down but the narrative. You know Mary went to the party and Bob or publisher and all of those things as marries talking salacious thing. And he had this year on and I had you know these weird things strip and that's the stuff that I write down and I won't them now. Being under the influence as a permissions what would you take a substance. That's an altering immensely trying to during what there that doesn't care if somebody permission to us all able to just kind of take over your person and do those things you. Michelle Wilson is the assistant supervisor of client services at the victims resource center she explained the services offered to those who contact the BRC. Victims resource center provides pre encompass. Dental services to victims of crimes and their families most people think of only sexual assault victims they think of victims resource tenor what we're talking about tonight but it literally you know that we also work with victims of other violent crimes. Such as burglary robbery identity theft assault and homicide survivors. Our means service is to provide 24 hour hotline that people can call anonymously. Any time we also offer to provide free and confidential counseling. To victims of crimes and they're supportive family members we are really lucky in Pennsylvania. To have an absolute confidentiality. Law that protects victims of sexual assault and domestic violence and according to outlaw all communications. Between us a victim of sexual assault or domestic violence and ace certified sexual assault domestic violence counselor. Are completely confidential I want to let you know that all of the counselors at victims resource manner have that certification. So that means that is an absolute confidentiality. The only exceptions. To confidentiality are mandated reporting. So the child tells us that they're being abused or we know what child is being abused we have to report that is someone is suicidal and they have a plan. Obviously we do not want that to happen ethnic (%expletive) they're protected if they're gonna go and hurt someone else and they have a plan to do. We wanna make sure that people are safe so we have to bring confidence. This law is so important. It allows victims to top and not how theory that someone else is that some it's gonna repeat. And a what do you think about the Kobe Bryant case the thing that I remember the most about decades. It's the counselor advocate that worked with the victim. She was working in the state that did not have an absolute confidentiality. So his attorney tried subpoena her information. She actually ended up almost going to jail to project confidence. So we are so lucky here in Pennsylvania. Our confidentiality. Is so protected. Detective chow as bellow from the Lucerne county district attorney's office. Puts together the evidence in cases. Where someone alleges they have been sexually assaulted fallows said there are many pieces of evidence that can aid the prosecution. Including digital evidence. Young adults college is always wonderful that is great evidence for us as investigators because everything is digitally record. And whether it's you're walking. You're taking pictures you're talking. All that helps and it it live or not it not only a social network site where likely. We'll have a failure of digital device so I'm not only getting a search work for those social network is now lost again. A search warrant for Bob's cell phone whenever digital device he used to record. Or take those pictures or videos. You know sometime to sexual assaults are perpetrators are videotape from stuff without even the knowledge and that. And how important stat force if we're going after prosecution. So all that stuff is critical that's why it's important to get to the hospital find out exactly happened to Mary. It did start interviewing witnesses before I went to Bob I would try to gain as much information as possible. And I mean as much so that I bring Bobby and I almost making a pot from my mind and that is huge I won't tell you in the course of twenty years be a lot forced the majority of time when I interview people. I get compassion because if you do your homework has investigator. You have the answers. And you just narrowed down to the suspect given a way out the only way to get way out is in the making admission. That's something that is done all the time with law enforcement and and during every interview. Detectives Palo inform the audience at the presentation. That legal consequences can be avoided if sexual advances stop at the word. No can be reported. It and I'm gonna show even even if its report by the hospital. We're gonna send investigators but of fortune a lot of victims don't want to proceed with prosecution because here. In there are stored they're ashamed of what happened it's very typical let me just tell. It's not an easy role but you know what that victims realized they had to realize that. No matter what their condition is if date also when no mystery married now no opt persistent and in. You know in this scenario if it's realistic for you guys that are in the islands because this is. Often said to us in. Our investigations. And you know and I will tell you suspects have admitted that if she said no but I really touched you still want me to keep going. Well now to get an email that she says no. Stop. Just. Really think they know. Don't perceive it as anything else other than. At each stop we were alone to retire widgets are foresee yourself that it becomes a sexual assault inept criminal. So it it certainly you know if I were to listen to what the victims day. Or that person we're likely to stop that to get back to the victims not want to operate it because of all these regions of society if people label them. And it's almost disgusting to think that society and I mean just people in general you know people say well she should have been drinking or she should let me just place. This happens amongst adults whether it underage drinking or it happens everywhere and just because so street doesn't mean it's you I want sections. Loser county assistant district attorney Angeles Perasa told the audience it's the job of her office. To take all the evidence and work with the victim to present the strongest and most credible case possible. It's our job to sit with that victim and it would want horse and sit with the victim's counselor. Come up with now we find some semblance of how we bring a case forward to prosecute. And to look it it'll if you major thing what's Herbert. Our burden as prosecutors is beyond a reasonable doubt. Means well people passed unanimously decide that they believe Arctic. They're not gonna pay attention to the fact that. She thinks he's cool guy. That they're not in pay attention to the fact that she's plane beer on even she's nineteen and they're not gonna pay attention that she decided to stay party. That she decided to let in in their room. Because that's something that the council ask her repeatedly. We have to sit down there and tell her and it. For him. Credibility. Is what it comes down to. Specials. There's a special jury instruction actually speaks to sexual assault says the credibility. Of the victim along. In meet debt burden beyond a reasonable. Think logically what is her fight becoming cooler are like becomes. This person telling the truth. We end up back where we started. With the victim telling. The worst day of their life. Now there in front. Person did this and cooler. Air being cross examined by someone who represents Packers. And they have to be candid. With a core group of people. And twelve people that are ultimately decide whether or not that person's. It's typical bird and it's something we have to work. So we look at how we make her credible. This is. Second ballot talks about is Lebanon's. But what's a physical evidence. Can you tell us that yes there was a sexual encounter. Nothing he gets will definitively tell us if it was consensual. In this act. Where Mary said no several times. That is when this goes from something non criminal the criminal. And that is what a jury of twelve people have to be willing to file her. They have to say I agree with. I understand he says now. I'll put aside that rape culture that's apart every campus apart every discussion started with our first this action because. It's a serious part of what victims eighth. We have to convince twelve people to not focus. Jana MacKay executive director of the victims resource center. Said the presentation offered for students at King's College. And the public was meant to increase awareness of the myriad of options available for a victim of sexual violence. In the past for many years we did them great trial and he started get feedback from students that. Maybe it wasn't meeting their needs. Learning anything new because of so many things happening on TV sent so much. Prosecution. In cases that you know that. They were really getting anything am so we step back and couple key players start to talk about what may be. Would it be more helpful what is it that people don't really know about here about. And said they shifted the focus. To a panel and to the victim more. What the victim goes through rabbit and about. The prosecution of the case and everybody start paying attention to what this means to a victim in this things that they are thinking and feeling. And the services that are provided to you know with the cancer advocate happening in the seniors and sensitivity go through that. And how the means that even the detective in the prosecution also. You know that never get to talk of now. How they perceived as victim and how important it is to Dan you know that that the victim does get support and that's not what they're usually talking about. You talk about the panels tonight the support that. The victim. Is afforded in this case because it is an extraordinary bunch of people it is it is a land act absolutely wonderful. Through throughout that whole process I mean. We didn't have seen nurses you know fifteen years ago they didn't even. Excess saying nurses a sexual assault nurse examiner. And they started to go through training and I can't remember exactly what year was in. There and sexual assault nurse examiners do it because they care about the victims it's not going to get them anymore money it's not coming to temple. You know do something for them in their career most of the time they're called in in the middle of the night when they aren't even working so. They have people that care and don't want to harm the victim anymore. We have a wonderful detectives and prosecution in this county. And you could hear they really understand. Rape culture was brought up many times. And and that means that there's a lot of myths out there is a lot of misunderstandings. And there is a culture supporting. That violence continue particularly violence against women. And sexual assault domestic ounce cases so. That is wonderful and accounts and cancer advocates that we haven't victims resource and there are very dedicated 24 hours service and every county in Pennsylvania has a center like ours or access to a center and my cover couple counties on to provide these services. You explain rape culture. Culture involves more then just he acts of rape in involves police in attitude it's. That except. Violence against women promote that to bind saying things that are derogatory towards women men are also victims. And what that does is the small number of rapists. That here's someone laughing at their jokes or are. Supporting them not certain saying it's not okay they think that every one believes the same as them. So it supports that culture to keep going on and going on with trying to change that in a lot of our prevention education. And have bystanders stepped in and say what you're saying is an okay I'm not comfortable with is not al-Qaeda rape women we've got a long ways to go with that. He also mentioned tonight that you don't always have to come. Two years center. If you want to go to trial. And I think someone mentioned that the vast majority of people who contact your senator really don't wanna take it. To that level can you explain. Who should call and why they should call him what you can provide it even if they don't wanna go to court anyone who has experienced as sexual victimization are sexual harassment. Or maybe been exposed to them. Being used in pornography. Can come to our center and they don't even have to tell us who they are they can call the hotline anonymously. And we aren't there to help them to heal from what has happened we give them their options if there are any legal options and sometimes there aren't. Because it could've happened 203050. Years ago ion. Or maybe it just happened but we we talk about what it is options we do not. Pressure anybody to do anything it is their choice and we support them in their choice so they can get free. Crisis intervention counseling. In companies admit if they make that choice to report that and just since you are listening to special addition on Entercom communications. You were listening to special edition on intercom communications. Posted by so Henry. It's not often that concern county's 911 emergency center opens its stores to the general public. For a look at how employees handle a voluminous amount of calls. Ranging from trivial to life altering. The center did just that a few weeks ago when there was an open house to commemorate national county government month and national public safety telecommunications week as part of the program. Robert some brat eighth flight paramedic for life guys Inger. Gave visitors an opportunity to see his chopper up close he told us his interest in the career began when he watched the television show emergency started running with my local ambulance. Back in 1973. And I just work my way into the ranks and this is what I wanted to do and for the last twenty years that's what I have been doing. Did you get this job. I've worked for guys finger. For over thirty years in and work on the ground units and win. This became available. They asked if I want to move into one of these slots this because I've already worked for router packer hospital flying. And and just kind of a natural progression to slide into the slot and one of the medical personnel. And that will assist the pilot was a navigation work in radio communications upfront. But our primary job is patient care. About what you do in your career imagine every single day is just a little bit different than the previous one yes you never know when you come into work. What you're gonna end of dealing with it may it may be a very benign day and married may very well be a very hectic. We can deal with the donates motor vehicle accidents gunshot wounds drownings. Falls. You name it we just never know so we have a lot of training. In our backgrounds boats and sliders and myself as a place where paramedic. As we have to deal with. Very different situations. Parties are normal coverage is about five or six counties but we've gone to New York City. Washington DC Delaware buffalo. Cleveland. Pittsburgh. But does those would be trainer facility transports for dancing calls and regular emergencies around here it's usually about a five county area can you talk about. How and then about the past three decades this this job has changed for you and maybe a little bit about how it's stayed the same regardless of what weirdest when it first started I believe is their words somewhere in the neighborhood of 300 programs throughout the country now. I've lost track there's 121000. Programs throughout the training has intensified in the skills that we are trained and performing. To savor patients' lives have progress also should the years as well as the equipment that we now use that as increase greatly with the technology that's available. To be a little bit about some of the things that you. Remember most about doing this job maybe a particular call that you'll never forget. Mostly involves obviously when we're successful saving lives and with any job in emergency services that doesn't always happen you know a lot of times it's tragic. And we have to remember that we're seeing people at their most vulnerable. And some of the most memorable ones. I've seen it varies patients that we've ended up saving over the years to see those people. In in later years to they ever seen you somewhere else and say I remember that time or maybe they don't remember that time when you're instrumental. And saving a life on every now and then we'll get a person that comes back to us actually think us. And it's a great feeling it's very rare that that happens but it's a very good feeling when they come back and say. He saved my life X amount years ago we may not remember that patient just because we deal with so many calls. Over the years and I believe it's just a self protection thing where you just kind of it's a job. And you kind of forget it because it would definitely stretch you out if you had a remember all the bad things that we seeing must be your fair of course I would need for these kids come and Korea because. Somebody in this group is gonna end up doing this job at some point because we're gonna retire at some point courier. Too soon. Known not to exclude loser in canny manager David hedge re emphasized the importance of investing in the personnel and resources in the center. Without a doubt. Not 11 for Sony is one of the best in the state and we obviously want to stay wire awards for it throws a crass ones Iran or as well as bill lives odds is it was a account you are now seeing what we're doing user has a great thing people come here what normally say first of all that I had no idea where this one is. But what do they say when they see what these men and women go through here every day when this is opposite confidential on location in Seattle it's a public based upon on now 11 laws. But today we open up those stores and don't we let people in the tell me Qaeda as I was or what that moment when you have that moment when god forbid you've got a call up police are five. That's a loser county employee Indian side and when people come to see here today but they go through. The type of pressure these people around her and how do with grace and dedication is a wonderful thing in terms of the budgetary. Commitment that the county cast this show of our budget goes into it facility like this person well obviously it's facility. Is meter. Expenditure by the county but you know we're supported by state funding. For now and one and that gives us no a lot we can do here is that it's now quantities you and your phone bills. Fred Rosen and Krantz loser in county 911 director. Give us an overview of the open house and the centers day to day operations. This will April. Is the first week or second week of April is typically national telecommunications we shall we like to honor our staff for that specifically or telecommunications for the great job that they do every day. As I said in my speech they are the true heroes by headsets pretty employees work here and what they're there were quote will like us. Day in and day out. We have approximately ninety employees now once rep to full compliment and 65 of those are the tell communicators and actually answer the calls every day including my support staff that that help them do their job typically on an annual basis we handle about 430000. Calls between 91 and have been calls so. Every day they're taking over a thousand calls a day. Dealing with sometimes the worst emergency you can imagine and in May still come the work every day that's true dedication and I'm honored. That I'm there or does there protocol for. I'll call it that comes and typically I mean how are they responding to these calls basically we have a call taker position. And it just patch positioned to kinda lay out the land a little bit if you will and I'm one call comes in. They verify the address look at it on a map. Determine which agency is responding based on the incident code type. It's a heart attack call god forbid that requires a medic and LSU and it BLS unit and the police are also sent as well. That they respond so it is the technology that we have today is phenomenal but without the quality staff that we have to manage that. And and T use it. And the proper manner we would be nothing without our staff talk about just for a second the public when they dial 911. How. Cam may be the most effective. To your personnel well basically remain calm. I know an emergency situations can be very difficult and and sometimes minutes feels like ours in an emergency. On the best thing they can do that the best they can is to remain calm. And just answer the questions that that our dispatchers there are asking them basically they need to know what the emergency is where it is. And what's going on there and we can kind of take over from there are dispatchers are trained and offering EMT. Services which is emergency medical dispatch its lifesaving CPR. Instructions of god forbid a loved one it is is past now order having a heart attack. Our dispatchers are trained to talk them through the proper way to give CPR so basically my best advice is is just to remain as calm as he can try not to get frustrated whether or employees they're gonna ask. What feels like a lot of questions but there's a reason their asking those questions and in the main thing. That that the most imperative thing I can stress anyone in in our campaign is this is knowing your location I know it's difficult. But no human as polity and know your physical address we definitely can't send an ambulance or fire truck or police officer to appeal box so where you are even even not your location if you're in a business. If you have to call 91 think about what municipality here in. Talk to your staff make sure they know and understand because of that key piece of information is location. That's number one in terms of crime criminality at Sandra. Are you're just actors trained to walk people through. A description. Of someone in my seems absolutely they basically you're trained to paint a picture. In their mind of what's going on at that scene trying and put themselves in the shoes of that individual calling out we have Texan I'm one you know that the most horrific situation you can be in his home invasion or somebody breaking in your house and you're hiding under a bad we have that technology now where if you can't talk. You can text and you just text 91. And in will be able to get you to help you need that again are we encourage people to call when he can text when he can't work because texting nine when when I have this impression. I'm online it's everywhere how does that how do you get basically it's it's routed by the phone companies the cellphone carriers based on the tower site location based on where you are betraying regulates an approximate location the technology at the FCC level still isn't a 100% so again that's why it's important. That you know your location on your address tax that to us if you if you can't call. Text when he when he can't call. That's our basic model the advent of of south bombs or what has it meant to you I mean you can literally call from anywhere and mark has that overwhelmed Jewish times. And I wouldn't say overwhelmed but it definitely is a harder service to provide it's more difficult with the advent of cell phones like you said a you can call from literally anywhere. So that accident on the interstate that would typically never get a call until somebody was able to get to a pay phone now. You have twenty people calling for the same fender Bender the same accident so it definitely increases our call volume and puts a strain on us but. Our staff is trained in our system is able to handle it that puts him in Q. We've implemented a recording this urging callers to stay on the line swimmer experiencing high call volume I know. That's the worst nightmare of anyone is to get a recording but the way we see in the the way we discussed in our current management team is that you're much better off getting something assuring you that you got into our system and that will be used with the as soon as we can't just the recent blizzard for you guys fortunately. It wasn't that bad with call volume I researched that really didn't increase us our our call volume too much because most mostly everybody was. House bound so that was a fortunate thing in happening major major events that that really put a Soviet with calls we greatly in military while. Again I have to get back weeks my staff during that blizzard they came together planned before the storm even hit. I had a police state here 24 hours a day sleeping on cots in our conference room. They brought their crock pots you know just prepared for it and I didn't have to do with thing you know so that's the kind staff I have and that's the kind of dedicated employees that we have here is the award aegis one. But you know I'm humble I don't like to talk about an award it I'd rather give my employees an award. I was nominated by what my staff form got to rate up for donor for not telling me that not to skinny. But I am. I'm honored and humbled by it it's this. Communications center director of the year. I was nominated Ford recognized by. Pennsylvania app code chapter of the association of public communications officials national international and it's a true honor but it's a testament. To the staff that I have because without them I'm not there there's no lion team but I joked with my staff that there is a nine director. But we we get along very well and I am blessed to have such tests strong support group opinion means that. It's a great honor and asked this question. Because actually appeared on in times when people shouldn't call 911 and maybe some of the calls that you receive their absolutely ridiculous amount the biggest pet peeve some pain is when somebody calls and that's how the weather is. Or or if they can take a certain interstate you know there's a lot of other. Avenues out their 411. You know things like that that that pen dot offers to callers. You know to some of the things that that we get calls or whether is is one of the worse because when you get a call for something like that that is literally tying up front lines they call it 91 lines. For true emergencies and that's the worst thing that we can have some people call for rides you know they take college. Intoxicated people call and it's 1 o'clock heard you know sometimes you have an elderly person that's only this once the talks the talk to somebody. So we refer them to help line or or some other service we try to be compassionate with that but it ended. On the flip side of that it's also tying up but at trains 91 telecommunication to handle which from emergency. So you know this trying to cognizant of that and try not to call for any. Non emergency situation when you're here. Pleaser at their workstations and hair. Workstations why they're fully ergonomic. You can imagine they have six screens in front of them. They have three or four keyboards. And mice to operate the equipment and the console furniture actually goes up and down for their comfort. We have. Very expensive cheers for their comfort as well. It's very expensive. To run public safety but there. Their comfort as of the musk and concern of ours so we we try and get him the best process of remodeling our senator as you can see. We have a lot of projects they exe keep saying in my staff were glad for punishment but we just keep going but that's the kind of staff I have. Richard ire at telecommuting there. Explain the training component for operators at the facility every new hire welcome in this room for minimum at least twelve weeks. It intensive training and everything we can hear everything from basic phones system period dispatched to flirtation with though all the zones of the county's broken down. Fueled units everything is adopt encompasses what happened in this room come here for this training they astonished at how little they know about how this works are you bring in some people who have had maybe experience elsewhere in this kind of round and get a load of both like I myself liking from a different counting recently started here you get some Buick and off the street branding their job and they thought of me then just pick up a simple phone and you know asking a few questions it's it's very overwhelming to some but it's the training years. Out of this world it's gives everybody the tools and it to do the job. In front of us think you have a couple of by different screens that are active at the same time water the trainees. Looking out with just their July's that they really need about eight. Well normally you're a trainer unfortunate accident on the rumored to set up we don't have three screens in front of us whereas on the floor itself for workers with you know six screens so you teleport the job in training room for your act mean to three screens when you go out there a lot more information spread over wider area but you don't have to have your eyes on us wearable. Look at you know units status many updates are coming in to map your home phone it's definitely. A job that you needed to noble task for. In your opinion what is the hardest aspect of this job taken home. A lot of people to get tough Paul and and it's natural little gets here. It is what it is but they'll take a homeless person it's tough to say at the leaving here. And everyone view things different but that's the toughest aspect. Her for you. I'm not really actually Marvin merchant services for. With 23 years now saw it at Patton pretty good coping mechanisms from deal that physically in the field to you know be you know adapted an island. People. Should work in the sending in your opinion and in Izard type of person. It you think. And in some of their jobs you have to have these like three types of people to come along and they do that some people are most suited for the sport people the plant have compassion you're gonna talk to people who were having the ups and worse there early. In the you were grafted the quick thinkers able to multitask. To desire to help if you don't have a desire to help somebody. You probably won't see. You know in the sense that I mean I have seen people come in with. Virtually no policy experience do the job and be amazing at it in nineteen people that. And then either an ENT or firefighters and cops for over ten years think off the problem who immediately on the plots. It's tough we can make anybody do that job we have the tools here just you need the ability one. Succeed. Us starting Monday. Com a new hires saw its people do wanna do it from what I heard it over on penalties spots so I think desires there whether they have to. From the field. The people's looking for jobs and people coming here. Just on top in once each but that's the places with more. You are listening to special addition on Entercom communications. You were listening to special edition on intercom communications. Hosted by sue hand wringing. The fascination with the outcome of the presidential election and has earned county. Has attracted media from far and wide Donald Trump's vote tally in the county is being credited with his upset victory. And it caught the attention of former Boston Globe editor. And Pulitzer Prize winner. Ben Bradley junior he is writing a book about champs to victory called the forgotten. How the abandon people of one Pennsylvania county elected Donald Trump and changed America. Most rewarding more simple to just say the least the blue and being in Lucerne county you can. This remember watching the election returns an arm. Better that night and are we shot. Did would prompt one Pennsylvania basically because it could everyone's part of this going to be Hillary's. Wall just being a little beat her arm once been in in Pennsylvania. Did did soon became apparent that Lucerne county. Played a pivotal role in because pointing misty and mid term extension perhaps the presidency. He's such a very mean it did it was really interesting to me do believe the year recent history you concerned. You know traditionally. A democratic. Stronghold where did what motor home out east. And yet the company made this huge sweep them away from Obama made and the Denver an. AM mortem. And it can be one lose are invited here such a big margin twenty points today and boy this is almost 60%. Of it is. The winning margin in Pennsylvania I'd like anyone who's done by 26000 votes and and missed a borrow only 40000 votes so what's it was earned you what no one state. Perhaps maybe not the presidency down I mean this is a fairly remarkable thing and I think for for people who are from the outside looking and didn't certainly is a curious dynamic especially as he said in an area. Where there has been a tremendous. Democrat and union strongholds. Come people voting the straight party ticket since the time they could vote. Four Democrats and now you have Ben here. In Lucerne county to discover why am I would think that when people. Come out and actually meet with thing individuals they get a clear picture and I'm not saying this makes total sense to anybody yet. But how has. Sitting down with people here in Lucerne county in hearing. Their stories giving you more insight as to how trump won an in blowout fashion her. And fairly early in the in my research arm Bernard I've been here are. Our three times now for my. Obama totaled three weeks and then interviewed me beer and fifty people and it's apparent that. People. A really wanted. And wanna change in have been a big way you know. People there could be Arab community UK what do you what do you Alou whose but I think that question. It for the larger electorate as well you know people were frustrated at the end that they felt this guy who knew it was an extremely different candidate than we were seeing before. He was a little deeper. It's hard to change it would be exactly sure how things would turn out to people like this film. They light if you look at this you know sort of told that. As well as but he spoke very differently than the conventional political candidates. That he was politically Inco expansion. Is in more to see how those promises. Turn out like bringing back. Manufacturing and arms which a lot of people think aren't coming back at all. Yes and I think that that will be. That was something to look for her also. What we've been a speaking to people in this this last week about to him trumped up on the international stage. And when he was running he did make a lot of illusions to the fact that it's America first. How you are the forgotten men and women as his reference in the title of her book you're working on. And I'm also wondering myself Obama how this will play a with those who are are looking for someone to see them for a change. And pay attention to their struggle. America first ass yeah I think he's I mean he's he stole. Stressing that. You know he. So accomplished and we need this flurry of executive orders. But very few who. Legislative wins. Except for our annual course that you would share up from there certainly have been very cute sure. Victory but of course wish I had to change the rules to get that done boom boom missile strike in Syria seems who have been there are quite popular front you know the world works and endured unchartered waters for a week you know or do you see predictable trumpet. And I think the fact. Good at that appeals to talk to people you know there's more toward practicing and he keeps. Taking a point 80 you know criticizing Obama force. Source saying or we're gonna withdraw our troops such and such a date can end. You know letting the enemy. Know in advance so he he likes the unpredictability. But there's a brought a lot of problems are there resources it would North Korea. And then we'll talk to people banned from year round circle of acquaintances. And friends and you tell them. About this book are they upset with the team closely is our county for. There. Vote because I know a lot there was a lot of unhappiness about they result of the election and I'm imagining. In the New England area. There may be people who didn't say it and it really how could you even. Give those people voice after what they've done in the country. Now now our members are getting now that means I think people collection was such a shock through. You know more than the country and we need. One would work 46% of the vote I mean may have been in the of course you lost the popular vote or did Hillary really got the Electoral College. Institution is an enormous interest in out. Going deeper on this section and as to why people. Exactly people voted no problem depends I think you know rather than. But it wasn't about to assume that sort of survey fashion or interviewing people. Around the country. I like the approach should be using the one count each. In. In the key states like Pennsylvania. That's a prism through which showed it to viewed the election. And I think he earned his seduce. There's a good place to try and understand what happened. In the press release for your book there is so the sands about and the economic divide between high output urban America and low output rural America what. Mean it just means that they did that this these problem are really. Pretty good economic engine four or a lot of the country here and there and they're they're the world America are. And is going to rule harder times economically banned from Britain and America. We if you look at a map of the country are not sorry. So chic but Pike County it's just see the red. And that's truly revealing and you know there were. The serve you've heard 200 maybe 3300 counties in the United States. And that trump wanna know about 2500 Obama and Hillary you get 1600. And virtually all our counties were in urban areas. That's Ben Bradley junior author of the forthcoming book. The forgotten how the abandoned people of one Pennsylvania county elected Donald Trump and changed America. The book is due in the fall of 2018. You are listening to special edition on Entercom communications. Thanks for listening to special edition. A weekly look at these issues in the news and the personalities shaping the stories.